Delivery & Payment information
Available payment methods
Most major credit cards: Visa, Mastercard, Maestro and American Express. Apple Pay.
Tip:
For the fastest checkout experience, use Apple Pay on Safari with your iPhone, iPad, or Mac. Don't see Apple Pay? Make sure it's set up in your device’s Wallet and that you're browsing with Safari.
Pricing and Customs Fees
All payments on gabrielandester.com are made in GBP. If you use a card in a different currency, the GBP, exchange rate and any additional fees charged by your card issuer will apply.
Prices shown are based on UK shipping. For UK deliveries, local tax will apply and the price may be adjusted at checkout. Please note that for shipments outside the UK, customs duties may apply, which are outside our control. We recommend that you check the customs fee information before placing your order, as unfortunately, we will not be able to cover the costs.
Payment terms
We only accept payment once your items have been dispatched. We only charge for items that are in stock, so if you buy pre-order item(s), we won't charge you until they leave our warehouse.
Shipping Information
UK Shipping Options
Standard: 2-4 working days - £7.00
How to Track Your Order
You can find your tracking information in your confirmation email under the "Shipping Information" section (just below the product listing). Clicking on the link will show you where your parcel is. If your delivery is taking longer than stated, please contact us with your order number and we will check it.
How to Change Your Shipping Address
If you have already placed an order, contact us with your order number and we will see how we can help you.
My order hasn't arrived. What should I do?
First of all, check the tracking information that you can find in your confirmation email to see where your package is.
Your package may be delayed, so if the delivery takes longer than stated, contact us with your order number and we will try to expedite the delivery process and let you know as soon as possible.
What should I do if I'm not home when my order is delivered?
Don't worry. You can find out the exact delivery date and time in your order confirmation email. If you want to change the delivery date or time, please contact us in advance.